Returns & Refunds

Saudi Arabia Returns

Please find our returns information below:

Easy Returns

Please follow the instructions below to return your item(s).

1. Log in to your Amara account (If you don't have an account please create one here)

2. Find the item(s) you wish to return and follow the instructions online

You have 30 days to return your item(s) from the date of delivery. The item(s) needs to be new, unused and in its original packaging in a saleable condition.

Please ensure you write ‘RETURNED GOODS’ clearly on the parcel.

For more information visit the Returns & Refunds FAQs.

If you are unable to return an unwanted item within the 30 day limit due to restrictions relating to Covid-19 we will honour a late return as long as the item(s) meet the other terms of our returns policy for example; they are in a new and unused condition in their original packaging and in a saleable condition. Please contact our Customer Care team before the end of your 30 day limit to discuss this with us and arrange a late return.

Oversized Furniture Returns

You have 14 days from receipt of your oversized furniture to return it.

Charges will apply on all oversized furniture returns and delivery costs will not be refunded.

Items must be returned to us unused, in original packaging and in a resalable condition. If the item has not been returned in a fully saleable condition we reserve the right to refund on the item or deduct up to 50% of the original selling price from the refund amount.

Damaged or faulty items must be reported to Domestic Distribution at the point of delivery and signed for as damaged/faulty. If the delivery is signed for unchecked or not as damaged/faulty then you are fully liable for the goods.

To return any oversized furniture items please contact Customer Care.

For more information visit the Oversized Furniture FAQs.