Returns & Refunds

New Zealand Returns

Please find our returns information below:

Easy Returns

Returning an item(s) from outside of the UK is quick and easy. You have 30 days to return your item(s) from the date of delivery. Each item(s) you return needs to be new, unused and in its original packaging in a saleable condition.Please note that we do not cover the return shipping costs.

Please follow the instructions below to return your item(s).

1. Log in to your Amara account (If you don't have an account please create one here)

2. Find the item(s) you wish to return and follow the instructions online

3. Download the returns note and put it inside your parcel

You have 30 days to return your item(s) from the date of delivery. The item(s) needs to be new, unused and in its original packaging in a saleable condition.

Please note if, on the rare occasion, your order arrives and your product isn’t in perfect condition; please contact our Customer Care team within 7 days of receiving your order. Please make sure to include clear photos and a description of the damage/fault as well as images of the packaging so we can help you further. Click here for more information.

For more information visit the Returns & Refunds FAQs.