Returns & Refunds

New Zealand Returns

It's OK if you change your mind; we have a 30 day returns policy.

Easy Returns

Please follow the instructions below to return your item(s).

1. Log in to your Amara account (If you don't have an account please create one here)

2. Find the item(s) you wish to return and follow the instructions online

3. Download the returns note and put it inside your parcel

You have 30 days to return your item(s) from the date of delivery. The item(s) needs to be new, unused and in its original packaging in a saleable condition.


Extended Christmas Returns

We are extending our returns policy for Christmas. Items purchased on Monday 12th November up to and including Thursday 13th December are eligible for extended returns. Items purchased during these dates can be returned up until Monday 14th January 2019. Your returned item(s) will need to be with us on or before the 14th January to be eligible for a refund.

For more information visit the Returns & Refunds FAQs.