Returns & Refunds

United Kingdom Returns

It's OK if you change your mind; we have a 30 day returns policy.

Free Returns

We offer free returns on thousands of our products. You can find out which items are eligible on the delivery & returns tab on each product page, or on the delivery slip included with the item(s), eligible items are marked with a (Y).

Please follow the instructions below to return an item that is eligible for free returns.

1. Complete your returns note and place it back inside your parcel

2. Write your order reference number (found at the top of your returns note) on the included returns postage label. Seal the items in their original packaging, peel off the returns postage label and stick it to the outside of the parcel covering any old labels

3. Find your nearest DPD Pickup location at www.dpd.co.uk/apps/shopfinder and drop your parcel off. Here you will be given a receipt, please keep this safe as your proof of postage and to track your return

If you can't find your returns postage label please visit www.amara.com/content/contact to get in touch with us and we can send you a new one.

 

Easy Returns

If your item(s) isn't eligible for free returns, please follow the instructions below.

1. Log in to your Amara account (If you don't have an account please create one here)

2. Find the item(s) you wish to return and follow the instructions online

3. Download the returns note and put it inside your parcel

You have 30 days to return your item(s) from the date of delivery. The item(s) needs to be new, unused and in its original packaging in a saleable condition.

 

Extended Christmas Returns

We are extending our returns policy for Christmas. Items purchased on Monday 12th November up to and including Thursday 13th December are eligible for extended returns. Items purchased during these dates can be returned up until Monday 14th January 2019. Your returned item(s) will need to be with us on or before the 14th January to be eligible for a refund.

For more information visit the Returns & Refunds FAQs.