Customer Services Customer Services

Returns & Refunds

Australia Returns

We have temporarily extended our returns policy. For orders placed from 1st February 2020 – you have up to 6 months to return your items.

Easy Returns

Please follow the instructions below to return your item(s).

1. Log in to your Amara account (If you don't have an account please create one here)

2. Find the item(s) you wish to return and follow the instructions online

3. Download the returns note and put it inside your parcel

You have 30 days to return your item(s) from the date of delivery. The item(s) needs to be new, unused and in its original packaging in a saleable condition.

Please note if, on the rare occasion, your order arrives and your product isn’t in perfect condition; please contact our Customer Care team within 7 days of receiving your order. Please make sure to include clear photos and a description of the damage/fault as well as images of the packaging so we can help you further. Click here for more information.

For more information visit the Returns & Refunds FAQs.

International Returns

We have temporarily extended our returns policy. For orders placed from 1st February 2020 – you have up to 6 months to return your items.

Please select the country where you are returning the item(s) from:

Free Returns

We offer free returns on thousands of our products. You can find out which items are eligible on the delivery & returns tab on each product page, or on the delivery slip included with the item(s), eligible items are marked with a (Y).

Please follow the instructions below to return an item that is eligible for free returns.

1. Complete your returns note and place it back inside your parcel

2. Write your order reference number (found at the top of your returns note) on the included returns postage label. Seal the items in their original packaging, peel off the returns postage label and stick it to the outside of the parcel covering any old labels

3. Find your nearest DPD Pickup location at www.dpd.co.uk/apps/shopfinder and drop your parcel off. Here you will be given a receipt, please keep this safe as your proof of postage and to track your return

If you can't find your returns postage label please visit www.amara.com/content/contact to get in touch with us and we can send you a new one.

Easy Returns

If your item(s) isn't eligible for free returns, please follow the instructions below.

1. Log in to your Amara account (If you don't have an account please create one here)

2. Find the item(s) you wish to return and follow the instructions online

Returning an item(s) from outside of the UK is quick and easy. You have 30 days to return your item(s) from the date of delivery. Each item(s) you return needs to be new, unused and in its original packaging in a saleable condition.Please note that we do not cover the return shipping costs.

For more information visit the Returns & Refunds FAQs.

Easy Returns

Returning an item(s) from outside of the UK is quick and easy. You have 30 days to return your item(s) from the date of delivery. Each item(s) you return needs to be new, unused and in its original packaging in a saleable condition. Please note that we do not cover the return shipping costs.

Please click the button below to return an item(s). Here you'll be able to view the courier(s) available and find full return instructions.

Return Your Item(s)

For more information visit the Returns & Refunds FAQs.

Easy Returns

Please follow the instructions below to return your item(s).

1. Log in to your Amara account (If you don't have an account please create one here)

2. Find the item(s) you wish to return and follow the instructions online

3. Download the returns note and put it inside your parcel

You have 30 days to return your item(s) from the date of delivery. The item(s) needs to be new, unused and in its original packaging in a saleable condition.

For more information visit the Returns & Refunds FAQs.

Customer Services Customer Services

Returns & Refunds

Australia Returns

Easy Returns

International Returns

Free Returns

Easy Returns

Easy Returns

Easy Returns

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