Returns & Refunds

Australia Returns

We have temporarily extended our returns policy. For orders placed from 1st February 2020 – you have up to 6 months to return your items.

Easy Returns

Please follow the instructions below to return your item(s).

1. Log in to your Amara account (If you don't have an account please create one here)

2. Find the item(s) you wish to return and follow the instructions online

3. Download the returns note and put it inside your parcel

You have 30 days to return your item(s) from the date of delivery. The item(s) needs to be new, unused and in its original packaging in a saleable condition.

Please note if, on the rare occasion, your order arrives and your product isn’t in perfect condition; please contact our Customer Care team within 7 days of receiving your order. Please make sure to include clear photos and a description of the damage/fault as well as images of the packaging so we can help you further. Click here for more information.

 

For more information visit the Returns & Refunds FAQs.