Returns & Refunds

United Arab Emirates Returns

We have temporarily extended our returns policy. For orders placed from 1st February 2020 – you have up to 6 months to return your items.

Easy Returns

Returning an item(s) from outside of the UK is quick and easy. You have 30 days to return your item(s) from the date of delivery. Each item(s) you return needs to be new, unused and in its original packaging in a saleable condition. Please note that we do not cover the return shipping costs.

Please follow the instructions below to return your item(s).

1. Log in to your Amara account (If you don't have an account please create one here)

2. Find the item(s) you wish to return and follow the instructions online

3. Download the returns note and put it inside your parcel

You have 30 days to return your item(s) from the date of delivery. The item(s) needs to be new, unused and in its original packaging in a saleable condition.

Please note – If, on the rare occasion, your order arrives and your product isn’t in perfect condition, please contact the Customer Care team as soon as you receive your order. Please include clear photos and a description of the damage/fault as well as and images of the packaging and they will be able to help you further. Click here for more information.

For more information visit the Returns & Refunds FAQs.