Caring for your Cookware

Quality cookware has the potential to last for years, however they will only stand the test of time if you treat them with care.
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Contact our Customer Services Advisors:


  • Only place pans on hobs that are the same size or smaller so as to not waste heat and to prevent the heat reaching the handle.

  • Ensure you use a low to medium heat when bringing water to the boil. Too much heat can cause food to burn and may result in damage to any non-stick surfaces.

  • Never use metal utensils or abrasive cleaning implements on cookware; this can damage the surface and remove any non-stick coating.

  • Never place an empty pan on a heat source, this can also damage the pan and waste energy.

  • Always lift pans and do not slide or drag; this can damage the base of the pan and some hob surfaces.
  • When cleaning never put a hot pan straight into cold water as this can lead to warping. Clean them with warm soapy water, or leave stubborn stains to soak for a while.

  • Always ensure pans are completely dry before putting them away and store carefully. If possible invest in pan protectors or use tea towels in between each pan when stacking, this will ensure you won’t accidentally scratch them.

  • Whilst most cookware is dishwasher safe, it is always essential to check both the item’s product page and the care instructions when you receive the pans before washing them in this way.

  • However you clean them, always ensure cookware is completely dry before storing it away safely.